SERVICES

Training Services.

Champions Training – This course is designed to show how to update and maintain all modules of the TeamMate suite on an ongoing basis.
End-User Training — We offer a comprehensive selection of on-site, hands-on, end-user training sessions for any TeamMate module. These sessions are highly interactive and geared around your department’s methodology.
Update Training — Hands-on overview of new features and enhanced functionality to your department in conjunction with a new TeamMate release.

Consulting Services.

Best Practice Usage Reviews — We can provide a best practice review of your TeamMate usage.We examine actual audit files, TeamStores and Templates and provide an expert evaluation of your current TeamMate usage and suggest ideas for improvement.
Configuration Consulting — On-site consulting to help your department configure your current methodology and best practices into TeamMate. This session(s) is held in advance of end-user training.
Data Import Services to jump start your implementation - Various import templates are used to pre-populate your TeamMate database with historical data.

Technical Installation and Upgrade Service — Complete on-site or remote installation services for the entire TeamMate Suite or individual suite components. This service is also offered to upgrade your current TeamMate installation and migrate your existing TeamMate data to the latest version of the TeamMate Suite.
Hosting Services — We provide a hosting solution that takes care of all your TeamMate IT needs, including database, web and application servers.We manage the servers and take care of all TeamMate upgrades. All of your data is secured in a world class facility and accessible over the Internet.
Custom Reporting Services — We can assist you in further automating your reporting process through the creation of custom TeamMate report templates, including TeamEWP audit reports as well as extensive suite-wide reporting needs

Project Management Roll-out Assistance — This service is designed to provide you guided step bystep assistance through all stages of the TeamMate roll-out process. A TeamMate Project Manager will focus on very specific areas and milestones to ensure your roll-out is a success.
TeamMate Champion Services — Through this service we assist clients with their TeamMate Champion needs by providing functional and technical consulting services for processes that would typically be performed by an in-house champion. The TeamMate Champion administers the application and serves as the TeamMate subject matter expert within an organization.